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Intensive Interaction at Family Information Fair


The Oxfordshire Family Support Network Annual Information Fair is always a lively and fun event. This time I spent a pleasant hour in the company of Jules McKim, Intensive Interaction Co-ordinator at Southern Health NHS Foundation Trust (successor to the Ridgeway Partnership). Intensive interaction is a new technique rapidly gaining momentum in learning disability services and beyond. As I learned in the workshop, Intensive Interaction is commonly used to help people who don’t use spoken words.


Apparently, many of the other techniques used to communicate with people who are ‘non-verbal’ tend to focus on ‘functional communication’ – when to do things, what to do and so on. Sometimes this leaves people feeling isolated and lonely. Intensive interaction helps people to communicate using their preferred methods and style, and promotes emotional engagement. In some cases it can also be used to help people progress from non-verbal to verbal communication.


Jules is now able to offer a one-day training course that’s free at the point of delivery. Our one-hour workshop was, apparently, just scratching the surface. Jules is an engaging and responsive trainer – as you might expect from someone whose specialty is communication skills  - and it’s always fun to spend time in the company of someone who’s really interested in their subject. Jules can be contacted at


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